Privacy policy
Last updated: June 13, 2025
Tnaika™ (“we,” “us,” or “our”) operates this store and website, including all related content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to how we handle your personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When we say “personal information”, we mean information that can identify you or reasonably be linked to you. We may collect:
· Contact details: name, billing/shipping address, phone number, email.
· Payment details: credit/debit card information, payment confirmation, transaction history.
· Account information: username, password, preferences, and settings.
· Transaction details: items viewed, added to cart, wishlisted, purchased, exchanged, or returned.
· Communications: information you provide when contacting us (e.g., customer support).
· Device details: browser, device type, IP address, network connection.
· Usage information: how you navigate and interact with the Services.
2. How We Collect Information
We may collect personal information from:
· Directly from you when you create an account, place an order, or contact us.
· Automatically through cookies, tracking technologies, and your device when you browse our site.
· Service providers who process information on our behalf (e.g., payment processors, shipping partners).
· Business partners or third parties who help us improve and provide our Services.
3. How We Use Your Information
We may use your personal information to:
· Provide and improve Services: process payments, fulfill orders, manage your account, process returns, recommend products, and customize your shopping experience.
· Marketing and advertising: send promotional emails or show you ads based on your activity (with the ability to opt-out).
· Security and fraud prevention: detect, investigate, and prevent fraud, unauthorized activity, or unsafe behavior.
· Customer support: respond to your inquiries and provide assistance.
· Legal compliance: meet legal obligations, respond to lawful requests, and enforce our policies.
4. How We Share Information
We may share your personal information with:
· Shopify (our hosting and e-commerce platform).
· Vendors and service providers (e.g., IT management, shipping, payment processors, analytics providers).
· Marketing partners (for targeted advertising, where permitted by law).
· Affiliates or corporate group members.
· Legal authorities (to comply with law, subpoenas, or investigations).
· Business transactions (e.g., merger, acquisition, bankruptcy).
5. Relationship with Shopify
Our Services are hosted by Shopify, which also collects and processes your information to support the platform and enhance your shopping experience. Shopify may use your information across different merchants to improve its services.
To learn more, review Shopify’s Privacy Policy:
👉 https://privacy.shopify.com/en
6. Third-Party Links
Our Services may contain links to other websites. We are not responsible for the privacy or security practices of those sites. Please review their policies before sharing personal information.
7. Children’s Data
Our Services are not directed to children. We do not knowingly collect information from anyone under the age of majority in your jurisdiction. If we discover such data has been provided, we will delete it.
8. Security and Retention
· While we take steps to protect your personal information, no system is 100% secure.
· Do not share sensitive information through unsecure channels.
· We retain your data only as long as necessary to provide Services, comply with laws, and resolve disputes.
9. Your Rights & Choices
Depending on where you live, you may have rights to:
· Access / Know what personal information we hold about you.
· Delete your personal information.
· Correct inaccuracies in your personal information.
· Portability: request a copy of your information in a portable format.
· Manage communications: unsubscribe from promotional emails anytime (we may still send non-promotional messages such as order confirmations).
You may exercise your rights by contacting us at the details below or directly through Shopify’s Privacy Portal:
👉 https://privacy.shopify.com/en
10. Complaints
If you have concerns about how we handle your information, please contact us first. You may also have the right to file a complaint with your local data protection authority.
11. International Data Transfers
We may transfer and store your personal information outside of your home country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we do, we will update the “Last updated” date above.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, you can reach us at:
📩 tnaikacollection@gmail.com
📍 MALPANI GREENS, Kaspate Wasti, Wakad, Pune, MH, 411057, IN
