Shipping policy
1. Shipping and Delivery Options
· Domestic Shipping
o Standard shipping (7–9 business days) based on weight and location.
o Local delivery within 2 km from store location is free.
o Free local pickup available.
· International Shipping
o International orders are accepted.
o Customs duties, import taxes, and courier charges will vary based on destination and weight.
o These charges are to be borne by the customer at the time of delivery.
2. Processing Time
· Orders are processed within 3–4 business days, excluding weekends and public holidays.
· Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
3. Cancellations
· Orders can be canceled within 24 hours of placing the order.
· After processing begins, cancellations will not be accepted.
· To request a cancellation, please contact us within the given timeline.
4. Returns
· Returns are accepted within 2 days of receiving the order.
· Please read our detailed Return & Refund Policy.
5. Delayed Orders
· If processing is delayed, customers have the right to cancel the order for a full refund.
· Shipping carrier delays are beyond the seller’s control.
· For delayed shipments, please contact the shipping carrier directly for order status.
6. Damaged Orders
· Tnaika™ is not responsible for damaged or lost products after the order has been handed to the shipping carrier.
· If your order arrives damaged, please contact us so we may assist in filing a claim with the carrier.
7. Shipping Restrictions
· Domestic shipping is available PAN India, except to Andaman & Nicobar Islands.
· International shipping is available to select locations (subject to customs regulations).
8. Contact Us
For questions about this Shipping Policy, reach out at:
📧 Email: tnaikacollection@gmail.com
